Terms of Service

1. Who may use the Service

You must be at least 18 years old and able to enter into a binding contract. If you use the Service on behalf of a business, you confirm you are authorised to bind that business to these Terms.

2. Your account

• Give accurate information and keep it up to date.
• You are responsible for everything that happens under your account, and for keeping your password safe. Tell us promptly if you suspect unauthorised access.
• Couple plans may be shared with collaborators you invite; you remain responsible for what your collaborators do.
• You can delete your account at any time from Settings. Deletion removes your account and the data attached to it, subject to the retention described in our Privacy Policy.

3. What the Service does

The Service provides planning tools for couples (checklist, budget, guest list, seating, a wedding website with RSVPs), a listing and enquiry-management workspace for wedding vendors, and a public directory that connects the two.

We are a platform. We are not a party to any agreement between a couple and a vendor, we do not provide wedding services ourselves, and we do not guarantee that any enquiry will lead to a booking or that any vendor or couple will perform as expected.

4. If you are a couple

• Use the Service only to plan your own wedding.
• You are responsible for the personal information you add about other people (partners, family, guests, collaborators). You confirm you have a lawful basis to provide it and to share it with us for this purpose, and you will respond to any request from those people to access, correct or delete their information.
• Content on your wedding website is published by you. Keep it lawful and accurate.

5. If you are a vendor

• Your listing, pricing, availability and responses must be accurate and kept current. Do not list services you are not able and licensed to provide.
• Respond to enquiries in good faith. If a couple accepts a quote you have sent, you are expected to honour it and to deliver the agreed services under the contract terms you provide.
• You own or have the rights to the images, text and other content you upload, and you grant us a licence to host and display it as part of your listing and the directory.
• New and edited listings are reviewed before they appear publicly. We may decline, hold, unpublish or suspend a listing that is inaccurate, misleading, incomplete, unlawful or the subject of unresolved complaints.
• Reviews of your business are written by couples. You may reply publicly through the Service. You may not post, solicit, incentivise or remove reviews to distort them, and you may not review your own or a competitor's business.

6. Quotes, contracts and bookings

The Service lets a vendor send a quote, a couple accept it, and the parties record contract terms and an electronic signature. Any resulting agreement — including its scope, price, cancellation and refund terms — is solely between the couple and the vendor. We provide the tools; we are not the vendor, the client, an agent, a broker or a guarantor, and we are not responsible for the quality, timing, safety or legality of any services, or for either party's conduct or solvency.

Before a listing can appear in the public directory, we review it (see Section 5). This review confirms the listing is complete and not obviously misleading — it is not a certification, endorsement or guarantee of the vendor's work, and does not make us a party to any booking.

7. Payments and fees

• Paying a vendor invoice online. Where a vendor has connected online payments, a couple may pay an invoice through the Service using our payment processor (Paystack). The vendor is settled the full invoice amount; the couple is separately charged a processing fee (covering both the processor's own charge and our platform fee), shown as a clear line item before you pay. We never see or store your full card or mobile-money details — the processor handles that directly. A vendor without online payments connected is paid directly by the couple using the payment details the vendor provides; the "mark as paid" and invoice features are then record-keeping tools only — they do not move money and are not proof of payment.
• We only confirm the transaction. Once the processor confirms a payment, we record it and notify both sides — that confirmation is our full role. We are not a party to the booking, an escrow agent, or a guarantor of either side's performance. Refunds, cancellations, rescheduling and any other dispute about the services themselves are handled directly between the couple and the vendor, under whatever terms they agreed in their quote or contract. We do not adjudicate these disputes and, other than a processing error on our part, do not issue refunds ourselves.
• Vendor subscription. Vendors may be charged a fee to keep a listing published. During the beta, fees shown in the product are indicative and may be waived. Any fee actually charged, its amount, billing period and refund position will be stated clearly before you are charged.
• Taxes are your responsibility. Currency shown in the product defaults to Ghana Cedi (GHS).

8. Your content and reviews

You keep ownership of the content you submit (listings, photos, website content, messages, reviews). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for display, and distribute that content as needed to operate and promote the Service. You are responsible for your content and confirm it does not infringe anyone's rights or break the law. We may remove content that breaches these Terms.

9. Acceptable use

You must not:

• break the law, infringe intellectual-property or privacy rights, or post false, defamatory, harassing, hateful or obscene material;
• scrape, crawl, bulk-download or harvest data, or access the Service other than through the interfaces we provide;
• probe, scan or test the security of the Service, bypass access controls, or interfere with its normal operation;
• upload malware, send spam or unsolicited marketing, or impersonate any person or organisation;
• use another user's contact details obtained through the Service for anything other than the enquiry or booking they relate to.

10. Intellectual property

The Service, including its software, design, text, logos and branding, belongs to us or our licensors and is protected by law. These Terms do not give you any right to use our branding except as needed to use the Service normally.

11. Third-party services

The Service runs on third-party infrastructure (including hosting, database, authentication, storage and content-delivery providers) and may link to or integrate with third-party sites and tools, such as sign-in providers, registry links, calendar links and our payment processor (Paystack). We are not responsible for third-party services, and your use of them is governed by their own terms.

12. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, that defects will be corrected, that any data will be preserved, or that the Service will meet your requirements. We do not endorse, and are not responsible for, any vendor, couple, listing, review, quote, contract or wedding.

13. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or opportunity, arising out of or relating to the Service or these Terms, even if we have been advised of the possibility. To the fullest extent permitted by law, our total liability for all claims relating to the Service in any 12-month period will not exceed the greater of the fees you paid us in that period or GHS 500. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

14. Indemnification

You will indemnify and hold us harmless from claims, losses and costs (including reasonable legal fees) arising from your content, your use of the Service, your breach of these Terms, or your dealings with any other user.

15. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, or remove content, if you breach these Terms, if we are required to by law, or if we reasonably believe it is necessary to protect the Service or other users. During the beta we may also change or discontinue the Service, in whole or in part, with or without notice. Sections that by their nature should survive termination (including content licence, disclaimers, liability, indemnification and governing law) will survive.

16. Changes to these Terms

We may update these Terms. If a change is material we will take reasonable steps to notify you, for example by email or an in-product notice. The "last updated" date at the top shows the current version. Continuing to use the Service after a change takes effect means you accept the updated Terms.

17. Governing law

These Terms are governed by the laws of the Republic of Ghana. You and we submit to the exclusive jurisdiction of the courts of Ghana for any dispute arising out of or relating to these Terms or the Service.

18. Contact

Questions about these Terms: hello@theaislerepublic.com.